Innovana Games Privacy Policy

The Privacy Policy below introduces us and explains how we as “Innovana Games” as publisher of games collect and use the information, which you as an end-user provide while doing business with us. “Innovana Games” is the gaming unit of Innovana Techlabs Limited. This Privacy Policy applies to personal information that we collect through our products (“Games”), and websites including the use of our site https://www.innovanatechlabs.com/ and our services. It also explains how we exercise your privacy rights. We respect your privacy and understand your concern about the way your personal data is used. By using our services, you agree to abide by this Privacy Policy. In case of any disagreement with this policy, you must not use our services.

1. What information do we collect?

Most of the information that we collect about you comes directly from you when you play our Games or interact with third-party ads in our Games or with our ads in other publisher’s Games. Typically, we collect information like your device serial number, IP address or about your interest. For better operation, the information is described below in detail.

1.1 Personally Identifiable Information (PII)

Personally Identifiable Information (PII), is the information that distinguishes the unique identity of an individual or persistently stored within a mobile device or application (games).

We only collect specific PII that is required to install the application (games). It includes:

  • Device Serial Number: We collect this specific information to potentially identify the unique user. Our games may store user’s device unique identifier, for analytics purposes or for User’s preferences.
  • Country: We collect this information ONLY when you make a purchase with us by buying our products (in-app purchases).
  • Currency: We collect this information ONLY when you make a purchase with us by buying our products (in-app purchases).
  • IP Address: We collect this information to potentially identify the unique user. Our games may store user’s device unique identifier, for analytics purposes or for User’s preferences.
  • Name: We collect this information ONLY as your Google Play Store’s username in case of android & your Gamecenter’s username in case of iOS.
  • Facebook ID/Full Name/Email address: We collect this information ONLY when you specifically allow us to share a post on your Facebook profile through our games or login to your Facebook Profile and "LIKE" Innovana Games' Facebook page yourself. Our games may store this information for analytics and we do not share this information with any third-party. (Refer below section for “Third-Party Social Networks”).

1.2 Non-Personally Identifiable Information (Non-PII)

Non Personally Identifiable Information (Non-PII) is the information such as the type of operating system and application (game) version that you use. Non-PII is used to troubleshoot the issues of any user.

Our games collect the following non-PII:

  • Device Manufacturer, model, and build information
  • Operating System, Operating System version
  • Account activation date and time
  • Device’s Google Advertising ID
  • Content and advertisements displayed
  • Innovana Games also uses a third-party, Google/Firebase Analytics library, to anonymously collect the data regarding various activities of the user within our game and game-related Push Notifications. This helps us to figure out the features used and to enhance the quality of our games. This information is not used for third- party marketing purpose.

1.3 Information we collect from Third-Party Sources

  • Third-Party Social Network/s: Google Play Games Service, Apple Game Center, Facebook (“Third-Party Social Network/s”). You may choose to connect to our Services via your social media account. Exactly what information we receive from your social media will depend on your social media privacy settings, but it would typically include your basic public profile information such as your email address & full name. (Refer below section for “Third-Party Social Networks”).
  • Third party Businesses: Our games may include links to other websites or content from third-party businesses. However, we are not responsible for the policies practiced by these third parties. We do not exercise any control or access over any technologies used by them. Therefore, we request and encourage you to read all the individual privacy policies before clicking on any third party links (advertisements) or websites while using our games.

1.4 Information that We Collect Through Third-Party Analytics

We persistently employ the third party analytics services to find the frequency of installs and duration of use of the games. These services may help us collect information such as what content you view and what is your current status within our games. This information helps a lot to understand our user and their requirements better. All the information collected under this category is stored by third-party analytics. Therefore, we always encourage our users to read the individual privacy policies of these third-party analytics services carefully.

1.5 Information which is Shared on Various Social Media Platforms

The feedback and reviews received from Google Play Store or App Store can be shared on social media platforms. Thus, we request users to review the privacy policies of social media platforms carefully and understand clearly what information is collected, shared and used by these social media providers while using our games.

2. How we Use, Store and Share the Collected Information and Data?

All the collected data mentioned in Section 1, is stored on our servers and is used to understand the trends and patterns to design our games so that we can improve the user experience. The different information we collect helps us to analyze how our products (games) are being used. Our games may store User’s unique identifier on their device, for analytics purposes or for Users' preferences. We never share the collected information with others, not even with any third-party.

We use non-PII to evaluate the use of the game in order to provide the improved quality of current and future games.

Regardless of the type of collected data, Innovana Games will never share any data or personal information with any third-parties.

Analytics

The services included under this section allows the Owner to record and analyze the traffic of app. Unity Analytics allows us to know user behavior and response to our games.

Google Analytics/Firebase (Google Inc.)

Google Analytics is a website analytics service which is offered to the user by Google.com. Google utilizes the collected data to record and analyze the use of our Games. It prepares reports on its activities and shares them with other Google services. This collected information is used by Google to contextualize and personalize the ads for its marketing purposes.

In-App Purchases

Our Games enable in-app purchases. We do not process payments for in-app purchases nor have access to your credit/debit card information or any other payment accounts.

Payment transactions for in-app purchases are completed through the app store via your App Store account or Google Play account. Any post-purchase processes are controlled by the Apple and Google stores and are subject to specific terms of such Apple and Google stores. Please review the privacy policy and terms of service of your Apple and Google stores in detail.

3. THIRD-PARTY SOCIAL NETWORKS

3.1. Connecting to Third-Party Social Networks

Some of our Games use third-party services such as Google Play Games Service, Apple Game Center, Facebook (“Third Party Social Network/s”). Such Games enable you to log in to your Third-Party Social Network account to connect our App by using the “Log in” feature in our App. You may also share the content you create within the App on Third-Party Social Networks. Please note, Third Party Social Networks are governed by their own privacy policies, terms and end-user agreements and we are not responsible for and have no control over, the sharing practices or policies of the third parties that operate those sites. For additional questions, contact us at support@innovanatechlabs.com

3.2. Information We May Receive When You Connect to Third-Party Social Networks(Facebook)

The information you allow us to access varies by App and is affected by the privacy settings you establish on those Third-Party Social Networks like Facebook. You can control and find out more about these settings from the Third-Party Social Network in question. When you use the “Log in” feature, we may access and store some or all of the following information, as allowed by you, Third-Party Social Networks and your preferences: (i) your basic information from your public profile, like your Name (ii) login ID and/or email address; (iii) any other information which is detailed and displayed to you in the notice which appears during the “Log in with” process. The App may further ask you to allow us to post on such Third-Party Social Networks (Facebook) on your behalf (e.g. status updates). Please keep in mind that we will only do that if specifically allowed by you and we will store login ID and your full name for the purposes of user identification only. Other information will be merely stored within the App on your device so that the App will be able to communicate with Third Party Social Network directly.

Regardless of the type of collected data, Innovana Games will never share any data or personal information with any other third-parties.

4. Information Disclosure

We may disclose the collected information in response to court order, subpoena or other applicable law. To the degree permitted by applicable law, we may also disclose PII if required by a law enforcement agency or other public agency’s request or to prevent instigation of a crime, facilitate an investigation which can be related to public safety, protect the child’s safety, protect the security or integrity of our games, or entitle us to take precautions against liability.

If we merge or transfer business, sell all or part of our business, sell our assets, we may transfer PII and non- PII to the third party as part of that particular transaction, but only to an extent which is permitted by applicable law. Finally, we may transfer and store PII and non-PII outside the area of the jurisdiction of the Innovana Games user.

5. Advertising

Ads services permit the use of User’s data for the purpose of advertising communication such as banner ads and other advertisements on our games including the videos to earn rewards during the game, possibly based on the interest of the users. It doesn’t mean the sharing of personal data for the above purpose.

Please see the following list of advertising providers that are allowed to show personalized advertising and review their data processing practices, including the technologies they use for the purposes of personalized advertising.

AdMob (AdMob Google Inc.)

AdMob is an advertising service offered by AdMob Google Inc. This service utilizes cookies and data usage to distinguish users. It may employ the remarketing and behavioral retargeting technique such as displaying ads based upon the interests and behavior of the user, detected inside and outside of the games.

For more information, please check its privacy policy : https://policies.google.com/technologies/ads

Unity Ads

Unity Ads is a comprehensive monetization platform for Unity developers. Unity Ads collects device information, like IP address and device identifiers, and information regarding the delivery of ads and your interaction with them, all of which may be shared with ad publishers and attribution companies.

For more information, please check its privacy policy: https://unity3d.com/legal/privacy-policy

6. Children’s Privacy

Our Service does not address anyone under the age of 13 (“Children”). When we collect personal information, we do not know the age of our players. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we will take the required steps to remove that information from our servers.

7. Security

We have implemented appropriate technical and organizational measures to protect the confidentiality, security and integrity of the collected information, and to prevent unauthorized access and the use of information contrary to this Privacy Policy. Although we use commercially reasonable efforts to assure that your information remains secure when maintained by us, please be aware that no security measures are perfect or impenetrable.

8. Feedback

We encourage you to provide us with feedback in the form of emails sent to support@innovanatechlabs.com or through the contact link on our website. Once we receive the feedback/concern, our support staff would try to get back to you as soon as possible.

9. Newsletter Registration

As an existing customer, you would receive Innovana Games newsletters, alternatively, if you are not a customer and still wish to receive our newsletter, you would have to subscribe for the same on our website. We would then send you a confirmation email to confirm your identity. Your email address would always be kept confidential and we would only use it to send you newsletters, special offers, changes, promos or special announcements. You can unsubscribe at any time and details on how to do this are included in every newsletter email.

10. No Warranties

Although Innovana Games attempts to provide accurate content on the website, it makes no warranty that such content is accurate or suitable for any particular purpose or will meet your requirements or will be available on an uninterrupted, timely, secure or error-free basis.

11. Spam and Sale of Information

We despise spam. We will never do something that we hate ourselves. Thus, you can rest assured that we will not spam your mailboxes with unsolicited emails and we will never sell your information to other parties.

12. Innovana Games Software and Information Usage

By installing Innovana Games software, you agree to the Terms and Conditions which appears during program installations.

13. Changes to This Privacy Policy

The above policy is subject to change. This may be done without prior notice to all the existing customers, but would be put in writing here on our website before it is implemented. This may occur due to new types of software, changing industry standards, and/or due to regulations/restrictions by international regulatory authorities as they apply. The most current version of the Privacy Policy will govern our use of your information. Thus, please check this policy on our website regularly.

14. Limitation of Liability

In no event will Innovana Games be liable for any damages, including without limitation, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party's use of the website or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this website or any website operated by any third party or any content of this website or any other website, even if Innovana Games is aware of the possibility of such damages.

15. Indemnification

You agree to indemnify, defend and hold Innovana Games harmless from and against all expenses, claims, losses, damages, and costs, including reasonable attorney’s fees, arising out of or relating to any misuse by the user of the content and services provided on the site.

16. Disclaimer

The information contained on our website has been obtained from sources believed to be reliable. Innovana Games disclaims all warranties as to the accuracy, completeness of the materials or the reliability of any advice, statement, opinion or other information distributed through the website. You agree that any reliance on any such statement, opinion, advice or information shall be at your sole risk and shall not be held against Innovana Games for any legal or personal purposes.

Innovana Games reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the website. Innovana Games may change or discontinue any aspect of its website at any time, including, its content, products, services or prices described in the website at any time without notice.

Contact Us

At Our Registered Office:
Innovana Techlabs Limited
Unit No. 407, 4th Floor,
Signature Building, Block 13B,
Zone-1, GIFT SEZ
Gandhinagar – 382355
Gujarat, INDIA
Support Email: support@innovanatechlabs.com

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