Our website, mobile applications, pages, and features will be collectively termed as the ‘Products’, ‘Services’ or ‘Software’.
2. Information We Collect
2.1 On Website
On the website, we collect information through active as well as passive manners.
Passive Information: Information that your computer and your browser send automatically while you are browsing our website.
Active Information: We collect email addresses when you subscribe to our newsletters & updates.
We collect the following types of information from site visitors:
- Site usage information
- Customer & Site Feedback
- Newsletter Registration
2.2. On Mobile/Desktop Applications
Personally Identifiable Information
Personally Identifiable Information (PII) is the information or data that can be linked to a user or persistently linked to a mobile device.
PII is collected in accordance with the requirements of our applications. You can know more about what kind of PII each application collects in their respective privacy policies.
Non-Personally Identifiable Information
Non Personally Identifiable Information (Non-PII) includes information such as the type of operating system and application build that you use. Non-PII is used to help troubleshoot any user issues.
We use a third-party, Google/Firebase Analytics library, to anonymously collect the data regarding various actions a user takes within our products. This helps us to improve our services and to figure out what features are being used. It is not used for third-party marketing purposes.
3. Third-Party Links
At our discretion, we might offer or include third-party products and services on our application. We do not sell, transfer or trade your personally identifiable information to any third-party. These third-party links or sites have their separate and independent privacy policies. Innovana Techlabs Limited does not hold any responsibility or liability for the activities and the content of these third-party sites.
The services contained in this section enable us to monitor and analyze the traffic on one or more of our products and it can be used to track app user behavior.
Google Analytics/Firebase (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Ads services allow User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application, possibly based on User interests. This does not mean that all Personal Data is used for this purpose.
AdMob (AdMob Google Inc.)
6. Newsletter Registration
As an existing customer, you would receive Innovana Techlabs Limited newsletters, alternatively, if you are not a customer and still wish to receive our newsletter, you would have to subscribe for the same on our website. We would then send you a confirmation email to confirm your identity. Your email address will always be kept confidential and we would only use it to send you newsletters, special offers, changes, promos or special announcements. You can unsubscribe at any time and details on how to do this are included in every newsletter email.
7. No Warranties
Although Innovana Techlabs Limited attempts to provide accurate content on our products, but, it makes no warranty that such content is accurate or suitable for any particular purpose or will meet your requirements or will be available on an uninterrupted, timely, secure, or error-free basis.
8. Limitation of Liability
In no event will Innovana Techlabs Limited be liable for any damages, including without limitation, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party's use of the app or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this app or any contents of this app or any third-party, even if the Company is aware of the possibility of such damages.
You agree to indemnify, defend and hold the Company harmless from and against all expenses, claims, losses, damages, and costs, including reasonable attorney’s fees, arising out of or relating to any misuse by the user of the content and services provided by the app.
10. Spam and Sale of Information
We despise spam. We will never do something that we hate ourselves. Thus, you can be rest assured that we will not spam your mailboxes with unsolicited emails and we will never sell your information to other parties.
We encourage you to provide us with feedback in the form of emails sent to firstname.lastname@example.org. Once we receive the feedback/concern, our support staff will try to get back to you as soon as possible.
The information contained on our products has been obtained from sources believed to be reliable. Innovana Techlabs Limited disclaims all warranties as to the accuracy, completeness of the materials or the reliability of any advice, statement, opinion or other information distributed through the app. You agree that any reliance on any such statement, opinion, advice or information shall be at your sole risk and shall not be held against Innovana Techlabs Limited for any legal or personal purposes. The Company reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the website or our applications. Innovana Techlabs Limited may change or discontinue any aspect of our website, and mobile/desktop applications at any time, including, its content, products or services described in the app without notice.
15. Contact Us