Privacy Policy

ZCleaner (referred to as, “App”, “Application”, "We", “Us” or “Our”), would like to be transparent when it comes to the use, collection and sharing of personal data of our users. Hence, we have developed this Privacy Policy with the sole purpose of informing our customers ( “User" or "You") about the collection and usage of different information related to the use of the application as well as the website.

This Privacy Policy applies to personal information that we collect through the ZCleaner application including the use of our site and our services.

It also explains how we exercise your privacy rights. We respect your privacy and understand your concern about the way your personal data is used. Note that by downloading and using our application, you have consented to this Privacy Policy. If for some reason, you do not agree to this Privacy Policy, you must not use our App and website.

Processing Of Personal Data

Out of all the features and services that are available on ZCleaner, a few of them might need your attention because of the information they need before processing your request. It is our responsibility to bring to your attention the data that we will collect for proper functioning of our application.

For smooth processing of all the features on our applications, we need access to permissions as mentioned below-

CHANGE_WIFI_STATE/ ACCESS_NETWORK_STATE/ ACCESS_WIFI_STATE/ INTERNET -

We need permission to access the internet for processing of user data and purchase requests by the user.

We also ask for the following permissions from the user-

SEND_NOTIFICATIONS: This permission is required to send notifications about tips, offers & any new updates on the application.

CAMERA & ALBUM: Application needs the permission to access your device’s camera and photo album to take photos if needed by any of the features.

CONTACT: This permission is required to access and optimize the contacts on the user's device.

What Information Do We Collect?

Personally Identifiable Information (PII)

Personally Identifiable Information (PII) is the information or data that can be linked to a user or persistently linked to a mobile device. We only collect the following types of PII when you install the application:

Passive Information: Information that your computer or mobile phone and your browser sends automatically while you are browsing our website or using our application. We collect information such as your device serial number, IP address, and user interests.

Non-Personally Identifiable Information

Non Personally Identifiable Information (Non-PII) includes information such as the type of operating system and application build that you use. Non-PII is used to help troubleshoot any user issues.

We use a third-party, Google/Firebase Analytics library, to anonymously collect the data regarding various actions a user takes while using the ZCleaner mobile application. This helps us to improve our services and to figure out what features are being used. It is not used for third-party marketing purposes.

Use of Personal Data

ZCleaner ensures total security and confidentiality of the user data. Your information is safe and secure with us.
We do not, in any way, provide/sell/rent your personal information/data/details to anyone.

Our application allows the users to access their profiles and information to make necessary changes whenever needed.

Information we collect from Third-Party Sources

Third-party Businesses: Our applications may include links to other websites or content from third-party businesses. However, we are not responsible for the policies practiced by these third parties. We do not exercise any control or access over any technologies used by them. Therefore, we request and encourage you to read all the individual privacy policies before clicking on any third party links (advertisements) or websites while using this application.

Information that We Collect Through Third-Party Analytics

We persistently employ third-party analytics services to find the frequency of installs and the duration of use of our apps. These services may help us collect information such as what content you view and what is your current status within our apps.

This information helps a lot to understand our users and their requirements better. All the information collected under this category is stored by third-party analytics. Therefore, we always encourage our users to read the individual privacy policies of these third-party analytics services carefully.

Information which is shared on various Social Media Platforms

The feedback and reviews received from the App Store can be shared on social media platforms. Thus, we request users to review the privacy policies of social media platforms carefully and understand clearly what information is collected, shared and used by these social media providers while using our application.

How We Use, Store and Share the Information We Collect?

User data is stored in encrypted form on our secure servers. This data is not shared with any other third-party organizations.

In addition to the information usage policy described above, your non-PII information can also be used for analyzing the usage patterns in order to improve the ongoing and upcoming product features and services, and to communicate with you regarding our services.

Analytics

The services contained in this section enable us to monitor and analyze app traffic and it can be used to track app User behavior.

Google Analytics/Firebase (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Push Notifications

We send Push Notifications through Firebase.

Children’s Privacy

We do not knowingly collect any personal information from children under 18 years old unless permitted to do so by applicable law. Children are not permitted to use our services/application unless their parents or guardians are aware of it. If we become aware that we have unknowingly collected personal information from a child, we will make commercially reasonable efforts to delete such information in our database. If you are a parent or guardian of a child, and you believe your child has provided us with their personal Information on our website/application, please contact us immediately at support@innovanatechlabs.com.

Purchases

ZCleaner offers access to certain premium features and services through a subscription model. By subscribing for our premium services and features, you agree to pay the full price due and incurred by you in the usage of your purchased services. All the In-App purchases are made through the App Store(iOS).

More information about how you may manage or enable/disable In-App purchase using your device may be mentioned in the respective App Store Provider’s terms and Conditions/EULA, online or in the help settings of your device. If you are a parent or guardian of someone under the age of 18 and is concerned about making excessive In-app purchases by your child, then we recommend you to consider parental control that may be offered by the App Store Provider.

Payment Security

All the payments are done through Apple App Store in-app purchases only. We are not responsible for collecting any payment information and processing of your payments.

We follow all the required procedural and technical measures to protect unauthorized access and usage of the information provided by you.

Security

We have implemented appropriate technical and organizational measures to protect the confidentiality, security, and integrity of the collected information, and to prevent unauthorized access and the use of information contrary to this Privacy Policy.

Although we use commercially reasonable efforts to assure that your information remains secure when maintained by us, please be aware that no security measures are perfect or impenetrable.

Feedback

We encourage you to provide us with feedback in the form of emails sent to support@innovanatechlabs.com or through the contact link on our website. Once we receive the feedback/concern, our support staff would try to get back to you as soon as possible.

No Warranties

Although we attempt to provide accurate content, we make no warranty that such content is accurate or suitable for any particular purpose or will meet your requirements or will be available on an uninterrupted, timely, secure or error-free basis.

Limitation of Liability

In no event, we will be liable for any damages, including without limitation, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party's use of the website or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this website or any website operated by any third party or any content of this website or any other website, even if we are aware of the possibility of such damages.

Indemnification

You agree to indemnify, defend and hold Innovana Techlabs Limited harmless from and against all expenses, claims, losses, damages, and costs, including reasonable attorney’s fees, arising out of or relating to any misuse by the user of the content and services provided on the site.

Installation of the App

By installing the ZCleaner application,you agree to the Terms and Conditions mentioned in this Privacy Policy as well as our Terms of Services.

Amendments to the Privacy Policy

The policy described above is subject to changes that can be made at our sole discretion. Changes may come as a result of software updates, changes in the industry standards, and/or because of the restrictions applied by the international regulatory authorities. We suggest you keep checking this policy for regular updates and modifications.

Contact

If you have any queries regarding our privacy policy or any questions about the practices of the application, you can contact us at support@innovanatechlabs.com

Our Registered Office:

Innovana Techlabs Limited
Unit No. 407, 4th Floor,
Signature Building, Block 13B,
Zone-1, GIFT SEZ
Gandhinagar – 382355
Gujarat, INDIA