PhoneMate (referred to as, “App”, “Application”, "We", “Us” or “Our”), would like to be transparent when it comes to the use, collection and sharing of personal data of our users. Hence, we have developed this Privacy Policy with the sole purpose of informing our users ( “User" or "You") about the collection and usage of different information related to the use of the application.
Note that by downloading and using our application, you have consented to this Privacy Policy. If for some reason, you do not agree to this Privacy Policy, you must not use our App.
WHAT DOES PHONEMATE DO?
Phonemate is an all-in-one mobile optimization app. It provides users with the most advanced tools to share files instantly, scan and manage documents, and boost device performance with its powerful features like SmartShare, ScanHub, and BoostX.
PROCESSING OF PERSONAL DATA
Although all the features of our product and services are available on the application, some of them may require your attention due to the information they collect. Hence, we would like to provide you with more details related to the data we collect for the proper working of our Application. We offer various features in our application and to make them all work smoothly, we need access to different permissions and information as described below.
Permissions We Need
We ask for the following permission from the user-
- MANAGE_EXTERNAL_STORAGE- Access to device’s external/internal storage for efficient management of files.
- WRITE_EXTERNAL_STORAGE/READ_EXTERNAL_STORAGE- Access to device storage to save documents on the device and to access Gallery.
- CAMERA - Application needs the permission to access your device’s camera and photo album to take photos if needed by any of the features.
- CHANGE_WIFI_STATE/ ACCESS_NETWORK_STATE/ ACCESS_WIFI_STATE/ INTERNET - This permission is required to access the internet to ensure seamless working of the application.
- QUERY_ALL_PACKAGES/REQUEST_INSTALL_PACKAGES- Application requires this permission for its App Management feature to install/uninstall apps.
- ACCESS_COARSE_LOCATION/ ACCESS_FINE_LOCATION - Application requires this permission to turn on Wifi for seamless file sharing across devices.
WHAT INFORMATION DO WE COLLECT?
PhoneMate may collect certain information from you when you use any of the features/services on the application which includes but not limited to :
Personally Identifiable Information:
Personally Identifiable Information (PII) is the information or data that can be linked to a user or persistently linked to a mobile device. We only collect the following types of PII when you install the application:
Email Address -We collect email addresses when you subscribe to our newsletters & updates or for Customer Feedback
Non Personally Identifiable Information:
PhoneMate may collect your browser and other internet usage information when you visit or use our application. This information may include your IP address, operating system, device you use, browser type, types of operating system, browser pages you visit and the time you spend on these pages among others, application build that you use. Non-PII is used to help troubleshoot any user issues.
PhoneMate uses a third-party, Google/Firebase Analytics library, to anonymously collect the data regarding various actions a user takes within our app and app related Push Notifications. This helps us to improve our app and to figure out what features are being used. It is not used for third-party marketing purposes.
How do we use and store the information we collect?
The information that you share with us is stored on our secure servers in an encrypted format. We do not share this data with anyone else, not even any third-party. The information that we collect from you is used to improve the quality of services provided to you. It is also used to provide you the response request such as technical support or any other support query, and provide you with information related to marketing and promotions. We also use the information to comply with legal obligations or in case of a contract. We might even keep your information for a certain time to perform audits, to comply with legal obligations, to resolve disputes and for agreements.
We also may use non-PII information and your email to analyze usage, to improve current and future product offerings, and communicate with you about our services.
The email address that you provide will be secure with us, as we will never reveal it to any third party.
Analytics
The services contained in this section enable us to monitor and analyze app traffic and it can be used to track app User behavior.
Google Analytics/Firebase (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. We send Push Notifications through Firebase.
THIRD PARTY LINKS
There might be Third-Party links on our application. We do not sell, transfer or trade your information to any third-party. These third-party links or sites have their separate and independent privacy policies. We do not have control over the content and information they provide. PhoneMate does not hold any responsibility or liability for the activities, privacy policy, content of these third-party sites. You accept and agree that PhoneMate will not be liable for any loss caused due to your use of these third party sites, their products, services and content.
SHARING THE INFORMATION WE COLLECT
We do not sell, rent or trade your personal information in any way, except mentioned in this Privacy Policy.
We may share your personal information in order to enforce agreements, Privacy Policy and Terms of Use. We may also disclose your information in order to safeguard our rights and property and also the rights and property of any other individual or entity. We may share your information to comply with any legal obligation or even when we believe that disclosure of this information would help us mitigate a liability in a lawsuit. We may share your information to prevent any illegal activities, as well.
We may use and share your non-personal identifiable information to improve the quality of the services we provide and to improve your user experience of the website and the application. We might share your information if extremely necessary to our third-party service providers in order to make certain features and functionality available to you.
SECURITY OF YOUR DATA
We deploy stringent security measures to protect your data against any misuse, alteration and to even prevent its loss. We have deployed the best industry standards to keep your data and information secure. However, there is no guarantee of data transmissions over the internet being absolutely secure.
CHILDREN
We do not knowingly use this service to collect data from or market to children below the age of 13. If you as a parent or guardian are aware that your children have shared or provided any information without your consent, please contact us at support@innovanatechlabs.com. If we become aware that a child under 13 has provided us any Personally Identifiable Information without parental consent, we will remove or delete the concerned information within a reasonable time. Children below 18 years, may use PhoneMate and its services, only under parental guidance or control.
ADVERTISING
Ads services allow User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application, possibly based on User interests. This does not mean that all Personal Data is used for this purpose.
AdMob (AdMob Google Inc.)
AdMob is an advertising service provided by AdMob Google Inc. This service uses Cookies and usage data to identify Users or it may use the behavioral retargeting technique, i.e. displaying ads tailored to User’s interests and behavior, including those detected outside this Application. For more information, please check its privacy policy.
https://policies.google.com/technologies/ads
Facebook Audience Network
Facebook Audience Network is an advertising service provided by Facebook, Inc. This service uses cookies and usage data to identify Users or it may use the behavioral retargeting technique, i.e. displaying ads tailored to User’s interests and behavior, including those detected outside this Application. For more information, please check its privacy policy.
https://www.facebook.com/about/privacy/
NO WARRANTIES
Although PhoneMate attempts to provide accurate content, but, it makes no warranty that such content is accurate or suitable for any particular purpose or will meet your requirements or will be available on an uninterrupted, timely, secure, or error-free basis.
LIMITATION OF LIABILITY
In no event will PhoneMate be liable for any damages, including without limitation, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party's use of the app or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this app or any contents of this app or any third-party, even if we are aware of the possibility of such damages.
INDEMNIFICATION
You agree to indemnify, defend and hold PhoneMate harmless from and against all expenses, claims, losses, damages, and costs, including reasonable attorney’s fees, arising out of or relating to any misuse by the user of the content and services provided by the app.
SPAM AND SALE OF INFORMATION
We despise spam. We will never do something that we hate ourselves. Thus, you can be rest assured that we will not spam your mailboxes with unsolicited emails and we will never sell your information to other parties.
INSTALLATION OF THE APP
By installing the PhoneMate app, you agree to the Terms and Conditions mentioned in this Privacy Policy as well as our Terms of Use
CHANGES TO THIS PRIVACY POLICY
The above policy is subject to change. We might make changes to this Privacy Policy at our sole discretion. This may occur due to new types of software, changing industry standards, and/or due to regulation/restrictions by international regulatory authorities as they apply. We suggest you keep checking this policy for regular updates and modifications.
CONTACT
If you have any queries regarding our privacy policy or any questions about the practices of the application, you can contact us at support@innovanatechlabs.com.